What's new

Changelog

Every change that makes CrossBeam better for the cities and builders who use it, written up the night it ships.

Tuesday, October 6, 2026

PreCheck assistant shows only the answer

Applicants no longer see a stray "I need to look up..." line above an answer. Any text written before a help-page lookup is held back and dropped from the stream, so only the final answer appears; short direct answers now arrive all at once.

PreCheck assistant stops guessing at FastPass timing

The PreCheck page assistant no longer announces that it is looking something up, and no longer invents reasons for FastPass turnaround. It now says FastPass is priority review with no set timeline and sends timing questions to the Building Division.

ImprovedPre-Check

PreCheck assistant answers questions about the whole flow

Applicants on a city's PreCheck page get real answers about submitting, rounds, re-checks, corrections and FastPass instead of "I don't have information". The assistant draws on a built-in guide to the PreCheck flow and opens the relevant help-library page when it needs more detail.

Friday, October 2, 2026

ImprovedPre-Check

One consistent PreCheck time estimate

Every applicant screen and email now says results take 30 to 90 minutes, including the intake page, receipt, live status ticker, FAQ and receipt email. The range comes from completed reviews on real plan sets, which took about 35 to 70 minutes.

Thursday, October 1, 2026

ImprovedPre-Check

Abandoned PreCheck uploads are cleaned up

An upload left unfinished for 24 hours, for example after the applicant closed the tab, is now removed along with its stored files. The PreCheck FAQ assistant now says phone photos in JPG, PNG or HEIC are accepted and that a PDF plan set reviews best.

ImprovedPre-Check

PreCheck states it may miss requirements

Before starting, applicants now confirm that PreCheck may not catch every code requirement and that City staff may find more corrections in plan review. The terms add a matching "Not a Complete Review" section, so every applicant re-accepts the updated terms.

ImprovedPre-Check

PreCheck help points to CrossBeam support

The PreCheck intake FAQ adds a question on who to contact about upload or results problems, and the page assistant now sends technical issues to CrossBeam support instead of the City.