What's new

Changelog

Every change that makes CrossBeam better for the cities and builders who use it, written up the night it ships.

All · 8Platform · 3Pre-Check · 3Accounts & Security · 1City Coverage · 1

Thursday, October 1, 2026

NewPre-Check

PreCheck tab on the city staff board

City staff in a PreCheck program get a PreCheck tab under Plan Reviews, with one searchable row per address showing round, free rounds used, permit kind and true status. Opening a row shows a staff view that labels failed runs Needs attention and links to the other rounds at that address.

ImprovedPre-Check

PreCheck applicants never see a failed review

For city-program PreCheck, a run that hits an error keeps showing the processing view while support reruns it, and after an hour the estimate switches to a high-volume notice. Program applicants no longer see error text, retry or refund prompts, the paywall, Cancel review, or an unusable credits row.

ImprovedPre-Check

Failed PreCheck runs no longer email applicants

When a city-program PreCheck run fails, only CrossBeam support is alerted and reruns it; the applicant no longer receives a "needs another try" email. Runs that produced no output are flagged in the alert so they are rerun first.