What's new
Changelog
Every change that makes CrossBeam better for the cities and builders who use it, written up the night it ships.
Tuesday, October 6, 2026
Screener retries filings whose files failed to download
When the City's permitting portal briefly errors on every file of a new filing, CrossBeam now retries the download about every 15 minutes for 24 hours instead of marking it "Didn't finish". Rerun on a filing with no files re-downloads them, and the error message no longer says the upload failed for good.
City Record pulls work again in the screener
City Record lookups that failed since Oct 1 now complete. The Laserfiche portal began redirecting searches back to the same page with new cookies; the client now follows those redirects by hand and keeps every cookie, stopping with a clear error on a loop.
Thursday, October 1, 2026
Screener stays connected to Tyler EnerGov
The new-application check against Tyler EnerGov now searches each permit number as an exact match instead of a broad text search, cutting each probe to a single page. That stops the city portal from rate-limiting CrossBeam, so the Screener Inbox and Incomplete Tasks no longer show sign-in errors.
Clearer PreCheck results page and emails
City-paid PreCheck applicants no longer see the builder welcome tour, and a visitor signed in to the wrong account gets a plain explanation instead of a database error. Clear-cut corrections use a neutral bullet instead of a green check, the stats pill fits on phones, and failed emails are no longer dropped silently.
Slow server start no longer locks a PreCheck address
When the review server is slow to start, applicants now see "We've got your plans" instead of an error. Within minutes an automatic retry either starts the review or releases the address and sends a retry link, so resubmitting is never refused.
PreCheck applicants never see a failed review
For city-program PreCheck, a run that hits an error keeps showing the processing view while support reruns it, and after an hour the estimate switches to a high-volume notice. Program applicants no longer see error text, retry or refund prompts, the paywall, Cancel review, or an unusable credits row.
Plain-language PreCheck errors and refreshed terms
Every error the PreCheck intake, retry and resubmit dialogs can return now shows written guidance instead of a raw error code, round-limit messages show the actual limit, and an applicant whose terms page went stale is prompted to read and accept the current version.