What's new
Changelog
Every change that makes CrossBeam better for the cities and builders who use it, written up the night it ships.
Friday, October 2, 2026
PreCheck retries never fall back to round one
When a retried PreCheck cannot confirm which round it belongs to, the retry is now stopped and flagged for follow-up before anything starts, instead of assuming round one and recording the review against the wrong round.
Thursday, October 1, 2026
Slow server start no longer locks a PreCheck address
When the review server is slow to start, applicants now see "We've got your plans" instead of an error. Within minutes an automatic retry either starts the review or releases the address and sends a retry link, so resubmitting is never refused.
PreCheck applicants never see a failed review
For city-program PreCheck, a run that hits an error keeps showing the processing view while support reruns it, and after an hour the estimate switches to a high-volume notice. Program applicants no longer see error text, retry or refund prompts, the paywall, Cancel review, or an unusable credits row.
PreCheck uploads survive stalls and dropped connections
A stalled upload is aborted and retried with backoff once the device is back online, closing the tab mid-upload asks for confirmation, and a failed upload offers Try again, which re-sends only unfinished files to the same project instead of creating a duplicate.
Plain-language PreCheck errors and refreshed terms
Every error the PreCheck intake, retry and resubmit dialogs can return now shows written guidance instead of a raw error code, round-limit messages show the actual limit, and an applicant whose terms page went stale is prompted to read and accept the current version.
One PreCheck receipt for every submittal round
Resubmitting revised plans for round 2 or 3 now sends its own submission receipt email. Each round is tracked separately, so a retry within the same round still never sends a duplicate.