What's new

Changelog

Every change that makes CrossBeam better for the cities and builders who use it, written up the night it ships.

Thursday, October 1, 2026

ImprovedPre-Check

PreCheck checks every file as you add it

Each uploaded file is now checked the moment it is added: unreadable files get a red marker and a specific fix, such as plotting DWG drawings to PDF. A summary offers to remove unsupported files, and Submit stays disabled until they are gone.

ImprovedPre-Check

PreCheck help points to CrossBeam support

The PreCheck intake FAQ adds a question on who to contact about upload or results problems, and the page assistant now sends technical issues to CrossBeam support instead of the City.

ImprovedPre-Check

PreCheck applicants never see a failed review

For city-program PreCheck, a run that hits an error keeps showing the processing view while support reruns it, and after an hour the estimate switches to a high-volume notice. Program applicants no longer see error text, retry or refund prompts, the paywall, Cancel review, or an unusable credits row.

ImprovedPre-Check

Failed PreCheck runs no longer email applicants

When a city-program PreCheck run fails, only CrossBeam support is alerted and reruns it; the applicant no longer receives a "needs another try" email. Runs that produced no output are flagged in the alert so they are rerun first.