What's new

Changelog

Every change that makes CrossBeam better for the cities and builders who use it, written up the night it ships.

Tuesday, October 6, 2026

PreCheck assistant explains pin colors correctly

Asked what the pins on a sheet mean, the assistant now gives the same answer every time: red is a correction, orange needs review, green passes, coral marks an unreadable result and grey is not applicable. Four help pages that listed a nonexistent purple pin now match the sheet viewer.

PreCheck assistant shows only the answer

Applicants no longer see a stray "I need to look up..." line above an answer. Any text written before a help-page lookup is held back and dropped from the stream, so only the final answer appears; short direct answers now arrive all at once.

ImprovedPre-Check

PreCheck assistant answers questions about the whole flow

Applicants on a city's PreCheck page get real answers about submitting, rounds, re-checks, corrections and FastPass instead of "I don't have information". The assistant draws on a built-in guide to the PreCheck flow and opens the relevant help-library page when it needs more detail.

Thursday, October 1, 2026

Help article for reading applicant PreChecks

City staff in a PreCheck program now find a PreCheck category in Help, with an article on finding the PreCheck tab, searching by address, what each status means and what the staff summary shows. Only staff who can see the tab see the article.

ImprovedPre-Check

PreCheck help points to CrossBeam support

The PreCheck intake FAQ adds a question on who to contact about upload or results problems, and the page assistant now sends technical issues to CrossBeam support instead of the City.