How do I contact CrossBeam support?
Quick answer: Email the team at team@getonbreeze.com, or open the Contact page and click Email customer support. Include the email you sign in with and the project you're asking about.
Steps
- Try the help center first. The Chat mode answers most "how do I" questions right away.
- If you still need a person, open Contact and click Email customer support, or email team@getonbreeze.com.
- In your email, include:
- The email address you sign in with.
- The project name or address, and the link to the project page if you have it.
- What you did, what you expected, and what happened. A screenshot helps.
What not to send
- Don't email plan sets, corrections letters, or other permit documents. Upload them in CrossBeam instead.
- Never send a password or a sign-in token.