troubleshooting

My city or county isn't in the dropdown

Where: In the City or county field pick Other (not listed) and type the name in Enter city or county name

My city or county isn't in the dropdown

Quick answer: Open the City or county field and type to search. If your city or county isn't there, pick Other (not listed) at the bottom and type the name in Enter city or county name. The review still checks your plans against California state code, but local rules are less complete.

Steps

  1. In New Project or on /start, click the City or county field.

  2. Type part of the name in Search cities and counties.... Try the official name, such as the city or the county for an unincorporated area.

  3. If it says "No city or county found," pick Other (not listed) at the bottom.

    The City or county picker open with the Search cities and counties box and Other (not listed) at the bottom of the list

  4. Type the name in Enter city or county name and finish the form.

What works without full local support

  • State code review: California Building, Residential, Mechanical, Plumbing, Electrical, Fire, and Energy codes.
  • Both flows: pre-check and corrections response.

What's less reliable

  • Local setbacks, fees, fire zones, and amendments.
  • Local forms and handouts.
  • Ask AI answers for that city or county.

Tell us

If you need your city or county, contact support with its name. We add cities and counties based on what builders ask for.

Related

Related

My city or county isn't in the dropdown · CrossBeam Permits Help