What's new
Changelog
Every change that makes CrossBeam better for the cities and builders who use it, written up the night it ships.
Thursday, October 8, 2026
Permit Assistant opens on a centered city-specific prompt
City chat links now open that city's assistant whether or not you're signed in, starting on one centered question, "What are you building?". Suggestions are the city's own curated questions plus "I'm not sure what permit I need", and the page drops the cycling multilingual placeholder and duplicate title.
PreCheck flags out-of-area plan sets and skips billing
When the drawings name a property in another city, the PreCheck round is not billed to the city. The review reads the printed address and checks the parcel's jurisdiction, and the usage page shows the round grayed out as "Not billed · Outside" the city.
Tuesday, October 6, 2026
Screener City Record tab opens without reloading the page
The first click on the screener's City Record tab no longer drops the whole project page back to a loading skeleton for a few seconds. The tab now shows its own loading placeholder while it loads.
City Record tab added to the screener
Screener records now have a City Record tab between Site & Zoning and Raw Docs, showing the parcel's past permits and archived documents without leaving the screen. It uses the same viewer and access rules as the job site page and appears for cities with a connected archive.
PreCheck assistant answers questions about the whole flow
Applicants on a city's PreCheck page get real answers about submitting, rounds, re-checks, corrections and FastPass instead of "I don't have information". The assistant draws on a built-in guide to the PreCheck flow and opens the relevant help-library page when it needs more detail.
City Record pulls work again in the screener
City Record lookups that failed since Oct 1 now complete. The Laserfiche portal began redirecting searches back to the same page with new cookies; the client now follows those redirects by hand and keeps every cookie, stopping with a clear error on a loop.
Saturday, October 3, 2026
PreCheck landing and staff board fit phones
On phones the PreCheck upload box now appears on the first screen and reads Tap to choose your plans. On the city staff board, project rows keep their names and addresses, badges wrap instead of clipping, tabs scroll on one row, and the PreCheck queue shows whole addresses.
Friday, October 2, 2026
Daily limit on the PreCheck results chat
The chat on the PreCheck results page now follows the same per-user daily usage limit as every other chat, and shows a Chat paused notice instead of silently dropping a message. City staff accounts are no longer mistaken for applicants and keep Job Sites, Drive and the general chat.
Thursday, October 1, 2026
Screener stays connected to Tyler EnerGov
The new-application check against Tyler EnerGov now searches each permit number as an exact match instead of a broad text search, cutting each probe to a single page. That stops the city portal from rate-limiting CrossBeam, so the Screener Inbox and Incomplete Tasks no longer show sign-in errors.
City staff no longer see builder billing screens
City department accounts no longer see review credits, the Buy Credits page or the advertising data-sharing toggle. City admins get a Usage card in Settings, ad sharing is always off for city organizations, and the empty Job Sites view uses city wording.
Clearer PreCheck results page and emails
City-paid PreCheck applicants no longer see the builder welcome tour, and a visitor signed in to the wrong account gets a plain explanation instead of a database error. Clear-cut corrections use a neutral bullet instead of a green check, the stats pill fits on phones, and failed emails are no longer dropped silently.
PreCheck applicants never see a failed review
For city-program PreCheck, a run that hits an error keeps showing the processing view while support reruns it, and after an hour the estimate switches to a high-volume notice. Program applicants no longer see error text, retry or refund prompts, the paywall, Cancel review, or an unusable credits row.
Expired PreCheck sign-in links lead to a fresh link
An applicant who opens an expired or already-used emailed sign-in link now lands on their city's PreCheck intake page with the resend form open, instead of a password login they never set up. If the browser is already signed in, they go straight to their results.
Tuesday, September 29, 2026
PermitReady FastPass certificate for strong re-checks
Buena Park pre-check applicants who resolve more than half of the prior round's Fix items on a re-check earn a printable FastPass certificate to attach to their plan check submittal. City staff can confirm it on a public verify page; it does not promise faster review.