credits and billing

Where do I see my credit transactions?

Where: Scroll down on Credits to the Recent Activity section

Where do I see my credit transactions?

Quick answer: Scroll down on the Credits page. The Recent Activity section shows every transaction with reason, date, and amount.

What the entries mean

EntryWhat it meansAmount
Credit purchaseYou bought a pack through Stripe+ (credits added)
HoldA review started — credits are reserved
RefundA held review failed and we released the hold+
Used for reviewA completed review was finalized
First review freeYour free trial pre-check was claimed0
First review free refundFirst-trial review was refunded0
Granted by adminTeam admin or support added credits manually+

How it's ordered

Newest first. The most recent 20 transactions are shown on the page.

If an entry looks wrong

  • Hold didn't refund after a failed review — usually resolves within a minute. If it doesn't, email the team with the project ID.
  • Charged but no credits — see Credits didn't update.
  • Unexpected deduction — team admins can grant credits but can't silently deduct them. If your balance dropped without a corresponding entry, that's a bug; report it.

Related

Related