Where do I see my credit transactions?
Quick answer: Scroll down on the Credits page. The Recent Activity section shows every transaction with reason, date, and amount.
What the entries mean
| Entry | What it means | Amount |
|---|---|---|
| Credit purchase | You bought a pack through Stripe | + (credits added) |
| Hold | A review started — credits are reserved | − |
| Refund | A held review failed and we released the hold | + |
| Used for review | A completed review was finalized | − |
| First review — 50% off | Your organization redeemed its introductory review price | 0 |
| First review (free, legacy) | Historical entitlement used before August 2026 | 0 |
| Granted by admin | Team admin or support added credits manually | + |
How it's ordered
Newest first. The most recent 20 transactions are shown on the page.
If an entry looks wrong
- Hold didn't refund after a failed review — usually resolves within a minute. If it doesn't, email the team with the project ID.
- Charged but no credits — see Credits didn't update.
- Unexpected deduction — team admins can grant credits but can't silently deduct them. If your balance dropped without a corresponding entry, that's a bug; report it.