Where do I see my credit transactions?
Quick answer: Scroll down on Credits to Recent Activity. Each row shows what happened, the date, and the number of credits added (+) or used (−). The 20 most recent entries are shown, newest first.
Steps
-
Open Credits. (Or click your email in the top-right, then the credits line.)
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Scroll to Recent Activity.
What the entries mean
| Entry | What it means |
|---|---|
| Credit purchase | You paid in Stripe Checkout — a pack, or a single review. |
| Used for review | Credits were used for a review. |
| First review — 50% off | Your team used its first-review discount. |
| First review (free, legacy) | An older free-first-review entry. |
| Granted by admin | CrossBeam support added credits to your account. |
| hold, release, refund | Credits set aside for a running review, then used or given back. |
The section only appears once you have at least one entry.
If an entry looks wrong
- Paid but no Credit purchase row — see Credits didn't update.
- A failed review still shows credits used — contact support with the project name.
- Need a receipt for your books? Contact support.