How do I pay for a review?
Quick answer: Upload your plans from /start or New Project. If your credit balance covers the review, it starts right away. If not, the project shows the review price and a Pay $X & start review button that opens Stripe Checkout. The review starts automatically after you pay.
Steps
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If you have enough credits, the review starts. Nothing else to do.
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If not, the project page says "Your plans are uploaded. Pay for this review and it starts immediately." It shows the price for your permit type, and the first-review price if your team qualifies.
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Click Pay $X & start review.
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Pay in Stripe Checkout. Enter a promotion code there if CrossBeam gave you one.
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Stripe sends you back to the project and the review starts.
Paying ahead with credits
Running several reviews? Buy a credit pack on Credits and later reviews start without a checkout step. See Buy a credit pack.
Payment methods
Stripe Checkout handles the payment form. Cards work everywhere. Depending on your device and region, Stripe may also offer Apple Pay, Google Pay, or Link.
If something goes wrong
- You cancelled checkout. The page shows "Payment cancelled — nothing was charged." Click the pay button again when you're ready.
- "Payment system error — nothing was charged." Try again. If it keeps happening, contact support.
- You paid but the review didn't start. See I paid but my credits or review didn't update.
- The review fails on our side. Its credits come back to you. See My pre-check failed.