How do credits work?
Quick answer: Credits are how CrossBeam counts payment for AI reviews. Each permit type costs a set number of credits — a simple permit like an EV charger is 1 credit, an ADU is 4, a home or remodel is 10, and multi-unit or commercial is 40. Pay per review at checkout, or buy a pack ahead of time on Credits. Credits never expire.
Steps
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Open Credits to see your Available Balance and what it covers.
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Start a review. If your balance covers it, the credits are used and the review starts.
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If it doesn't, pay for that one review at checkout. See Pay for a review.
Credits per review
| Permit type | Credits |
|---|---|
| Simple permits (EV charger, reroof, solar, panel upgrade, water heater, and similar) | 1 |
| ADU | 4 |
| Residential remodel or single-family residential | 10 |
| Multi-unit or commercial tenant improvement | 40 |
| Planning corrections | 4 |
Dollar prices: Review pricing.
The rules
- Credits never expire.
- Credits belong to you, not your team. Each teammate has their own balance.
- A new team gets 50% off its first eligible review. See First-review discount.
- Resubmittal rounds on the same project cost less than the first round. See Review pricing.
- When a city pays for your review through its program, you don't use credits.
- If a review fails on our side, its credits come back to you.